Legal
Terms & Conditions
Last updated: July 2026
1. General
These terms and conditions govern your use of the VORA website and the purchase of products from VORA. By accessing this website or placing an order, you agree to be bound by these terms.
2. Orders & Payment
All orders are subject to availability and acceptance. Prices are displayed in Euros (€) and include applicable VAT. We reserve the right to refuse or cancel orders at our discretion. Payment is due at the time of order placement.
3. Shipping & Delivery
We ship to all EU countries, the UK, Norway, and Switzerland. Standard delivery takes 3–5 business days. Express delivery options are available at checkout. Free standard delivery applies to orders over €50. Risk of loss passes to you upon delivery.
4. Returns & Refunds
You may return any product within 30 days of delivery for a full refund. Products must be in original condition with all accessories and packaging. Return shipping is free for defective products. Refunds are processed within 14 days of receiving the return.
5. Warranty
All VORA products come with a 2-year manufacturer warranty against defects in materials and workmanship. This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
6. Intellectual Property
All content on this website — including text, images, logos, product designs, and trademarks — is the property of VORA and protected by intellectual property laws. Reproduction or distribution without permission is prohibited.
7. Limitation of Liability
VORA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase price of the product in question.
8. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact
For questions about these terms, contact us at legal@vora-appliances.com or write to: VORA Legal, London, United Kingdom.