Legal
Privacy Policy
Last updated: July 2026
1. Information We Collect
When you use our website, place an order, or contact us, we may collect personal information including your name, email address, shipping address, phone number, and payment details. We also collect usage data such as pages visited and products viewed to improve your experience.
2. How We Use Your Information
We use your information to process orders, provide customer support, send order updates, improve our products and website, and — with your consent — send you marketing communications about new products and offers.
3. Data Protection
We implement industry-standard security measures to protect your personal data. Your payment information is processed through encrypted, PCI-compliant payment processors and is never stored on our servers.
4. Cookies
Our website uses cookies to enhance your browsing experience. Essential cookies are required for the site to function. Analytics and marketing cookies are optional and you can manage your preferences at any time.
5. Your Rights
Under European data protection law (GDPR), you have the right to access, correct, delete, or export your personal data. You can also object to processing and withdraw consent at any time. To exercise these rights, contact us at privacy@vora-appliances.com.
6. Third-Party Services
We may share your data with trusted third-party services for payment processing, shipping, and analytics. All partners are vetted for GDPR compliance and bound by data processing agreements.
7. Contact
For privacy-related questions or to exercise your data rights, email us at privacy@vora-appliances.com or write to: VORA Data Protection, London, United Kingdom.